Frequently asked questions

TIP

Starter FAQ — expand with the real questions customers ask.

What is VerityBase?

A sustainability intelligence platform that connects Buyers working to improve their sustainability with Suppliers who offer credible solutions.

Is VerityBase a marketplace?

No — it's an intelligence and matching platform. You use it to discover, evaluate, and shortlist credible solutions; you then engage the supplier directly.

What do the trust labels mean?

Each claim and match shows how well it's verified. See Trust & verification.

How does matching work?

VerityBase uses AI-assisted matching to rank Suppliers and solutions against what a Buyer describes. Trust labels keep unverifiable claims from outranking honest ones.

How do I get help?

Email us or open a ticket from Get help.